Last Modified 21 February 2017
IMPARTIALITY & INDEPENDENCE
- Who are JustBeagle?
JustBeagle is proudly owned and operated by Celame (UK) Limited, the founders of the LegalBeagles consumer law and help forum.
- How does JustBeagle make money?
We include a basic listing of all law firms in England and Wales. Those firms that wish to enhance their profile by providing detailed information on products they offer including any fixed fee services will pay us a subscription fee. They will appear in full colour and have a comprehensive listing.
- As a consumer, do I have to pay anything to JustBeagle?
JustBeagle is free for consumers to register, use, browse and search. We won’t charge you a penny for using our service – it’s completely free. No fees or commission are added to the prices we compare or to the prices you pay the law firm even those with an enhanced features listing.
- Which law firms are listed on JustBeagle?
All law firms in England and Wales are listed on our site. Listing are kept up to date via a data sharing agreement we have with the Solicitor’s Regulation Authority (SRA).
- How can I trust the search results you show?
When it comes to our law firm, we don’t choose favourites. Unlike some mainstream comparison websites, we do not give preference to firms that pay us a subscription fee to improve the order that they appear in any search results on JustBeagle.
We offer impartial and independent comparison. Users of the JustBeagle website are able to search, filter, shortlist & compare law firms, where applicable, based on price, geographical location, consumer ratings and suitability. We are completely impartial and unbiased.
We don’t make assumptions, so you can be confident that any search results we present to you are based on your specific search criteria. Results returned will be based solely on information entered by the users input.
JustBeagle has assessed itself against the Legal Services Consumer Panel’s good practice standards for comparison websites, and considers that it complies with those standards.
The standards reflect best practice in areas such as accessibility, independence, choice, accuracy, use of personal information and complaints handling. Please note that the website has not been independently assessed to check compliance. For more information on the standards visit the Legal Services Consumer Panel’s website. This helps us keep up with the latest in best practice.
- Helping you make an informed choice
Our guides and information are designed to help you make an informed choice.
- Dedicated to saving you time
We bring together information on law firms in one place so you don’t have to search multiple websites to find the right law firm, product or price.
- Our comparison search engine has been built to quickly match your search criteria
In order to save your search comparisons and favourites you will need to register a free account with JustBeagle.
- Respecting your privacy
We will never sell on your personal information to anyone else or use it to make unwanted sales calls or send unwanted emails
You can opt out of receiving emails at any time
All Fixed Fee prices quoted have been supplied to JustBeagle by the associated law firm and should reflect the solicitor cost for providing the service. Court Fees, any disbursements and VAT will be additional charges and will be notified to you by the law firm.
Any additional costs excluded from the total price should be made clear for each product.
Pricing information should be kept up-to-date and is the responsibility of the law firm.
Any marketing statements or featured promotions should be factually correct, up-to-date and avoid misleading or exaggerated claims
JustBeagle are not responsible for any errors or loss as a result of incorrect pricing or statements made by law firms.
If you have any concerns with a law firm giving inaccurate information then please email us at firstname.lastname@example.org or write to:Celame (UK) Ltd, 25 Moorgate, London, England, EC2R 6AY
- PERSONAL INFORMATION
Personal information is collected only when necessary to set up your account and enable you to have access to the products and services featured on JustBeagle.
Personal information will never be passed to third parties without your explicit consent.
If you don’t want to receive marketing communications from JustBeagle, either don’t check the box when you sign up or let us know by emailing us at email@example.com.
- Complaints about JustBeagle
We understand that from time to time we may not always get things right, if you feel you have a complaint about the services provided by JustBeagle then we would be more than happy to address your concerns. Please include as much information as possible and preferred contact details for our response.
You may contact us in a number of ways
By email: firstname.lastname@example.org
By writing to us at:Celame (UK) Limited, 25 Moorgate, London, England, EC2R 6AY
- Complaints relating to solicitors or law firms featured on JustBeagle
In the first instance you should complain directly to the solicitor, or law firm complaint’s partner about the poor service you have received. Each firm should have their own procedures for handling complaints.
If you are still unhappy with their response, then you can make a complaint via the Legal Ombudsman details of which can be at http://www.legalombudsman.org.uk/helping-the-public